Support

For help with a look, Live Photo preview, Photos permission, LUT import, or Save Copy, email [email protected].

Include useful context

Please include your iPhone or iPad model, iOS version, the look or asset type involved, and the step where the issue appeared. A screenshot is helpful if it contains no private information.

Photos access

Frame & Film reads only the Photos assets you make available. If access is limited, use the Manage Selected Photos control in the app or change access in iOS Settings.

Live Photo editing

The app applies a stable finish across the key photo and motion frames. It saves a new Photos asset and leaves the original untouched.

Privacy

Frame & Film does not require an account or cloud photo processing. See the Privacy Policy for data and purchase details.